Smart Pro TechnologiesAI Development & Consulting
Services

Our services

End-to-end AI development and consulting: strategy, agents, generative AI, integration, custom software, and production operations.

Jump to a service
  1. AI agent development
  2. Intelligent workflow automation
  3. Generative AI applications
  4. LLM integration
  5. Retrieval-augmented generation (RAG)
  6. API & system integration
  7. Custom AI-powered software
  8. Deployment & optimization
  9. AI consulting & strategy

AI agent development

We design and build intelligent agents capable of automating business processes, performing complex tasks, interacting with customers and employees, retrieving and analyzing information, and connecting with external tools and systems. Each agent is scoped to a clear job, equipped with the right tools and data, and constrained by guardrails so it behaves predictably in production.

  • Customer-facing and internal assistants
  • Task and workflow agents with tool use
  • Multi-agent systems for complex processes
  • Human-in-the-loop review and escalation
  • Memory, context management, and personalization
  • Evaluation, testing, and safety controls

Intelligent workflow automation

We map your existing workflows and replace repetitive, manual steps with intelligent automations that can read unstructured content, make decisions, and take action across your applications. The goal is fewer handoffs, faster turnaround, and more consistent outcomes.

  • Document intake, extraction, and classification
  • Email and ticket triage and routing
  • Data entry and reconciliation between systems
  • Scheduled reporting and monitoring
  • Approval flows with human checkpoints
  • Exception handling and audit trails

Generative AI applications

We build custom generative AI applications that create, transform, and summarize content for your users and teams, from drafting and personalization to analysis and conversational interfaces, all tuned to your brand, data, and quality standards.

  • Content and document generation
  • Summarization and analysis tools
  • Conversational assistants and chat experiences
  • Image, code, and structured-output generation
  • Prompt engineering and output quality controls
  • Usage analytics and cost management

LLM integration

We integrate large language models into your existing software, products, and internal tools. We help you choose the right model for each use case, design prompts and pipelines, manage costs and latency, and put the guardrails in place to use LLMs responsibly.

  • Model selection: commercial APIs and open-source models
  • Prompt design, structured outputs, and function calling
  • Fine-tuning and evaluation where it adds value
  • Caching, rate limiting, and cost optimization
  • Content filtering and safety guardrails
  • Observability and quality monitoring

Retrieval-augmented generation (RAG)

Retrieval-augmented generation grounds AI responses in your own documents, databases, and knowledge bases so answers are accurate, current, and traceable to a source. We build the full pipeline: ingestion, chunking, embeddings, retrieval, and generation with citations.

  • Knowledge assistants over policies, manuals, and contracts
  • Document ingestion from files, drives, wikis, and databases
  • Vector search, hybrid search, and re-ranking
  • Source citations and answer verification
  • Access controls that respect existing permissions
  • Continuous evaluation of answer quality

API & system integration

AI creates the most value when it is connected to the systems your business already runs on. We integrate AI solutions with CRMs, ERPs, databases, cloud platforms, communication tools, and third-party APIs, and we build the APIs your own systems need.

  • CRM, ERP, and help-desk integrations
  • Databases, data warehouses, and cloud storage
  • Email, chat, calendar, and telephony tools
  • Webhooks, event-driven, and scheduled pipelines
  • Secure authentication and secrets management
  • Custom REST APIs and connectors

Custom AI-powered software

When an off-the-shelf tool will not do, we design and build custom AI-powered software: web applications, internal tools, dashboards, and back-end services that put AI capabilities directly into the hands of your users.

  • Web applications and internal tools
  • Back-end services and APIs
  • Dashboards and reporting interfaces
  • AI features for existing products
  • Cloud-native architecture and DevOps
  • Documentation and hand-over

Deployment & optimization

Shipping is the beginning, not the end. We deploy AI solutions to production, set up monitoring and evaluation, and keep optimizing accuracy, speed, and cost as your usage and data evolve.

  • Cloud deployment and infrastructure setup
  • Monitoring, logging, and alerting
  • Evaluation datasets and regression testing
  • Performance and cost optimization
  • Model and prompt updates over time
  • Support and maintenance plans

AI consulting & strategy

We help leadership teams understand what AI can realistically do for their organization today. Through discovery workshops and assessments we identify practical, high-value opportunities, evaluate feasibility and risk, and produce a roadmap your team can execute.

  • AI opportunity assessment and prioritization
  • Feasibility, data-readiness, and risk review
  • Solution architecture and vendor evaluation
  • Build-versus-buy recommendations
  • Responsible-AI and governance guidance
  • Roadmaps, budgets, and pilot planning
Engagement models

Flexible ways to work together

Discovery & strategy

A short, fixed-scope engagement to assess opportunities and produce a roadmap and architecture you can act on.

Pilot & build

A defined project to design, build, and launch a specific agent, automation, or application, with clear milestones.

Ongoing partnership

Retained support for continuous improvement, new use cases, monitoring, and optimization of your AI systems.

Ready to put AI to work in your business?

Tell us about the process you want to automate or the product you want to build. We will come back with a practical plan.

Start a conversation Email tasha@smartpros.tech